Client Risk Solutions

As part of Glatfelter's commitment to providing superior risk management services, we are excited to provide a new online training tool developed by Glatfelter and VFIS. Glatfelter University is free and available to all active policy holders of Glatfelter Healthcare, Glatfelter Ministry Care and Glatfelter Public Entities.
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Why Glatfelter University?

Glatfelter University is an online learning management system that offers education and training courses designed to help educate staff, test their understanding of best practices and reduce the risks they face every day.

  • Ensure Compliance – Meet regulatory requirements and industry standards.
  • Save Money – Online training reduces classroom and instructor costs.
  • Make Training Convenient – Train whenever it best fits your schedule with 24/7 access.
  • Increase Comprehension – Complete courses at your own pace to improve memory retention.
  • Manage Delivery – Easily assign critical training to your team.
  • Reduce Liability – Help respond to unsafe behaviors and reduce claims with proactive and preventative training.
  • Go Mobile – Complete trainings on-the-go and store certificates electronically.
  • Configure Alerts – Send system generated emails to notify users of training assignments.
  • Generate Reports – Monitor assignment completions in real time and generate comprehensive data reports – making record keeping simple and effective.
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To register a new account:

First, designate a Training Officer. This is the person(s) responsible for assisting users with account registration, assignment of courses, running reports, and providing basic technical support to Glatfelter University users within your organization.

Next, submit a registration request to csapps@vfis.com with the following information:

  • Name of your organization
  • Postal address
  • Name of the Training Officer
  • Training Officer email address
  • Training Officer phone number

We will validate the information, create the account and reach out to the Training Officer with steps for logging in and adding personnel.

The Glatfelter/VFIS University User Guides will explain how to manage your company's use of this online learning tool and how to use it.

Download the guides below:

Glatfelter/VFIS University User Guide

Training Officer User Guide

If you have additional questions, check out the Glafelter/VFIS University FAQs, or contact the Glatfelter/VFIS University Account Assistance.

Monday - Friday: 9:00am-5:00pm EST
800.233.1957 Ext. 7228 | csapps@vfis.com
For questions, check out the FAQs, or contact the Glatfelter/VFIS University Account Assistance.

Monday - Friday: 9:00am-5:00pm EST
800.233.1957 Ext. 7228 | csapps@vfis.com

Risk Control Tools

Glatfelter offers a vast library of risk control, loss prevention and safety materials. Find safety flyers, videos, manuals, articles, resources, and more.
Employment-Practices

EPLI Helpline

Legal action against employers related to Employment Practices Liability (EPLI) claims are on the rise, including allegations of sexual harassment, discrimination and wrongful termination. That’s why when you purchase EPLI insurance coverage through us, you’ll also have access to an EPLI Helpline that you can call for general information about a broad range of human resources and employment law subjects, including topics that tend to be at the center of employment-related lawsuits.

To use the Helpline, please call 866.758.6874, share a brief explanation of your question and an appropriate legal specialist will call you back within 24 hours to assist you.

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